Sadie was super patient and helpful - I needed some information that required digging and sorting through old records and she found the information I needed, even calling back in a timely manner to follow up on questions that required more research.

Almost a year ago, I experienced a deer strike while driving a rental vehicle from Minneapolis to Ashley, North Dakota. Jay was immensely helpful throughout the entire (long and often frustrating) process. He made a positive outcome possible by connecting me to State Farm's claim department. His calm listening, helpful suggestions, and proper provision of docs needed to submit to the rental car claims department were even more comforting.

Very polite and helpful.

I've had great customer service experiences with all of the staff at Justin Goodman's agency, specifically Morgan and Jay. They were extremely helpful, friendly and talk all the time needed to answer all of my questions!

The experienced I have with Jay at State Farm is very pleasant. He’s very professional and easy to work with.